Privacy Policy
This explains what FilmHQ (filmhqofficial.in) collects, why, and the rights you have over it, whether you are in India or elsewhere. FilmHQ is operated by Aishwarya Meshraam, who is responsible for your personal data (the "data fiduciary" under India's Digital Personal Data Protection Act, 2023, and the "controller" under the EU and UK GDPR).
What we collect
- Account details — your name, email address and, if you give it, phone number.
- Production data — whatever you and your team enter or upload: scripts, cast and crew details, budgets, schedules, call sheets, reports and documents. When you add other people's details (for example a crew list), you are responsible for having the right to share them with us.
- Payment records — the plan, amount, date and Razorpay reference. Card, UPI and bank details are handled by Razorpay and never reach FilmHQ.
- Technical records — sign-in times, IP addresses and an activity log, used to keep accounts secure and to show producers who changed what.
- Visit statistics — which pages of the website are viewed, the site that linked to it, the device type and the time zone your browser reports. These are counted without cookies, and IP addresses are not stored with them. For signed-in users, FilmHQ also notes when you were last active and which part of the app you were using, so the service can be supported and improved.
Why we use it, and on what basis
- To provide FilmHQ — signing you in, saving and sharing your production with the people you invite, and account emails (sign-in codes, password resets, email confirmation). Basis: performing our contract with you.
- To take payment and keep tax records. Basis: contract, and our legal obligations under Indian tax law.
- To keep FilmHQ secure and improve it — preventing misuse, investigating problems, and understanding how the website and app are used. Basis: our legitimate interest in a safe, useful service.
- To answer your messages. Basis: your request, and our legitimate interest in replying.
We do not sell personal data, do not use it for advertising, and do not make automated decisions about you that have legal or similar effects.
Who processes it for us
- Railway — application hosting.
- TiDB Cloud — the database.
- Razorpay — payments.
- Resend — account emails.
Each is bound to use the data only to provide its service to FilmHQ.
International transfers
FilmHQ is run from India, and its hosting and database providers may store data outside India, including in Europe and the United States. Wherever data is processed it is protected as this policy describes. For people in the EU, EEA or UK, transfers rely on the safeguards our providers offer, such as the European Commission's Standard Contractual Clauses.
Cookies
FilmHQ uses one secure, HTTP-only session cookie that is strictly necessary to keep you signed in. There are no advertising, analytics or tracking cookies, so no cookie consent is needed.
Who can see your production
Only members of your production, with the access their producer gives them. Shared read-only scripts are visible only through the link you create, and can be revoked.
How long we keep it
Account and production data are kept while your account is active and deleted within 30 days of a deletion request, except backups, which are overwritten on their normal cycle. Payment records are kept for as long as Indian tax law requires.
Your rights
Wherever you are, you can ask us to:
- tell you what personal data we hold about you and give you a copy, including in a portable format;
- correct or complete it;
- delete it;
- stop or restrict a particular use, or object to a use based on our legitimate interests;
- withdraw consent where we relied on it (this does not affect what was done before).
In India you may also nominate someone to exercise these rights if you die or become unable to. Send any request through the contact page from the email on your account; we reply within 30 days and do not charge for it.
Complaints
Please raise any concern with us first. You may also complain to the regulator where you live: in India, the Data Protection Board of India; in the EU or EEA, your national data protection authority; in the UK, the Information Commissioner's Office.
Children
FilmHQ is a professional tool for adults and is not meant for anyone under 18. We do not knowingly collect children's data; if you believe we have, contact us and we will delete it.
Changes and contact
We will post any change on this page with a new date, and email account holders about significant ones. Questions, requests or grievances about personal data: Aishwarya Meshraam (Grievance Officer), through the contact page.